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Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organisations, large or small, email is the preferred form of communicating information amongst employees.

The Microsoft Outlook 2016 Beginner-Intermediate training course is designed to provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes.

This hands-on training workshop is now available in Gauteng, Durban and Cape Town.

Contact us today for a group quote.

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Who Should Attend

This course is designed for people with little or no prior knowledge of Microsoft Outlook or email applications.

They may be able to send a basic email, but need to expand their outlook knowledge in order to improve their efficiency.

This course is suitable for students who would like to understand how to use the other functions available in Outlook such as working with attachments, flagging messages for follow up, adding contacts, utilising tasks and understanding the junk mail options.

It would be beneficial to have a basic understanding of computers and basic typing skills.

As a result of this course, delegates will gain an understanding of the concepts and terminology used in Microsoft Outlook.

They will gain confidence in navigating in the outlook environment including using the navigation pane, working with the calendar, contacts and tasks.

Learning Outcomes - Microsoft Outlook 2016 Beginner-Intermediate Training Course

After completing this course, all attendees will learn the following:

  • Navigate Outlook 2016 to read and respond to email.
  • Use the Address Book, and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customise read and response options.
  • Use flags, categories, and folders to organise messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

Course Content - Microsoft Outlook 2016 Beginner-Intermediate Training Course

Lesson 1: Getting Started with Outlook 2016
Topic A: Navigate the Outlook Interface
Topic B: Work with Messages
Topic C: Access Outlook Help

Lesson 2: Formatting Messages
Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations
Topic A: Attach Files and Items
Topic B: Add Illustrations to Messages
Topic C: Manage Automatic Message Content

Lesson 4: Customising Message Options
Topic A: Customise Reading Options
Topic B: Track Messages
Topic C: Recall and Resend Messages

Lesson 5: Organising Messages
Topic A: Mark Messages
Topic B: Organise Messages Using Folders

Lesson 6: Managing Your Contacts
Topic A: Create and Edit Contacts
Topic B: View and Print Contacts

Lesson 7: Working with the Calendar
Topic A: View the Calendar
Topic B: Create Appointments
Topic C: Schedule Meetings
Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes
Topic A: Create Tasks
Topic B: Create Notes