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This Microsoft Intermediate-Advanced Outlook 2016 training course builds on basic skills in Outlook and teaches participants to work with some of the more advanced features of Outlook.

The Microsoft Outlook 2016 Intermediate-Advanced training course will help participants to expand upon their existing knowledge use advanced features of Microsoft Outlook 2016 such as delegating calendar access, setting up RSS feeds, using mail merge, creating journals and note and much more.

This hands-on training workshop is now available in Gauteng, Durban and Cape Town.

Contact us today for a group quote.

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Who Should Attend

This course is for regular users who are seeking to learn skills and techniques to use the program more effectively.

Participants will share folders, schedule and manage meetings, organise mail folders and explore message options and set up tasks.

Learning Outcomes - Microsoft Outlook 2016 Intermediate-Advanced Training

All attendees are expected to learn the following:

  • Modify messages and set global options.
  • Organise, search, and manage messages.
  • Manage your mailbox.
  • Automate message management.
  • Work with calendar settings.
  • Manage contacts and groups.
  • Manage activities by using tasks.
  • Share workspaces with others.
  • Manage Outlook data files.

Course Content - Microsoft Outlook 2016 Intermediate-Advanced Training

Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings and Options
Topic C: Configure Global Outlook Options
Topic D: Customise the Outlook Interface

Lesson 2: Organising, Searching, and Managing Messages
Topic A: Group and Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox
Topic A: Use the Junk E-Mail Filter to Manage Messages
Topic B: Manage Your Mailbox

Lesson 4: Automating Message Management
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organise Messages
Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts
Topic A: Import and Export Contacts
Topic B: Use Electronic Business Cards
Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks
Topic A: Assign and Manage Tasks

Lesson 8: Sharing Workspaces with Others
Topic A: Delegate Access to Outlook Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back Up Outlook Items
Topic C: Change Data File Settings